Returns Policy
Valid reasons to return an item
Categories | Return Policy |
Home Appliances | Change of mind is not applicable for return and refund. If the item received is damaged, defective, incorrect, or incomplete, a refund will be issued based on Ghumtiz's assessment. Note: For device-related issues after usage or expiration of the return policy period, please check if the item is covered under Seller or Brand Warranty. Refer to our Warranty Policy for information on the different warranty types and ways to contact the seller/manufacturer. |
Digital Goods | Non-returnable |
Electronic Appliances | Change of mind is not applicable for return and refund. If the item received is damaged, defective, incorrect, or incomplete, a refund/exchange will be issued based on Ghumtiz's assessment. Note: For device-related issues after usage or expiration of the return policy period, please check if the item is covered under Seller or Brand Warranty. Refer to our Warranty Policy for information on the different warranty types and ways to contact the seller/manufacturer. |
Kitchen Appliances/Accessories/Essentials/Utilities | Change of mind is not applicable for return and refund. If the item received is damaged, defective, incorrect, or incomplete, a refund will be issued based on Ghumtiz's assessment. Note: For device-related issues after usage or expiration of the return policy period, please check if the item is covered under Seller or Brand Warranty. Refer to our Warranty Policy for information on the different warranty types and ways to contact the seller/manufacturer. |
Tools, DIY & Outdoor | Change of mind is not applicable for return and refund. If the item received is damaged, defective, incorrect, or incomplete, a refund will be issued based on Ghumtiz's assessment. |
If your returned item does not meet the above requirements, we reserve the right to reject any request for a refund.
Note: If your return request has been rejected, the item will be delivered back to you between 2-8 days. Item will be sent to scrap after three (3) failed delivery attempts and no refund will be given.